Careers
Build the Digital Backbone with Us
Careers in IT Infrastructure
At MindSquare Technologies, we’re not just keeping the lights on — we’re powering next-gen digital ecosystems for global clients across industries. Our IT Infrastructure team plays a critical role in enabling reliability, scalability, and performance across every touchpoint of our services.
Whether you're passionate about IT support, consulting, application support, or back-end development, you'll work on real-time projects involving cutting-edge technologies, automation, and cloud-first strategies.
Why Join MindSquare?
- Work on enterprise-grade infrastructure for healthcare, fintech, and public sector clients
- Collaborate in cross-functional teams with developers, consultants, and project managers
- Get trained and certified in technologies like Azure, AWS, ITIL, RHCE, or DevOps
- Access a growth-driven environment with career paths across operations, consulting, and solution architecture
- Be part of a culture that values ownership, innovation, and continuous improvement
What You’ll Work With
- Platforms & Tools: Windows/Linux Servers, VMware, Azure, AWS, Microsoft 365, Exchange, SCCM, ServiceNow, Zabbix, SolarWinds
- Networking & Security: Firewalls (Fortinet, SonicWall), Cisco switches/routers, VPN, Endpoint Protection, Active Directory
- DevOps & Automation: PowerShell, Ansible, Jenkins, Git, Docker, Kubernetes
- Application & Database Support: SQL Server, Oracle, SAP Basis, web services/API monitoring
Who We’re Looking For
Job Title: Application Support Specialist
Location: Client Site / Remote (as applicable)
Department: Application Support & Maintenance
Reports To: Application Support Lead / Service Delivery Manager
Role Overview
The Application Support Specialist is responsible for providing Level 1 and Level 2 support, maintenance, and enhancements for enterprise applications used by clients. The role ensures that business-critical systems run smoothly, issues are resolved quickly, and application performance is optimized while maintaining compliance with client-specific processes and SLAs.
This position is particularly relevant for healthcare, manufacturing, and packaging domains where uptime, accuracy, and security are critical.
Key Responsibilities
- Application Monitoring & Maintenance
- Monitor application performance, availability, and integration points.
- Identify and resolve incidents, bugs, and performance bottlenecks.
- Perform regular health checks and system log reviews.
- Incident & Service Request Management
- Respond to and resolve application-related incidents within SLA timelines.
- Manage service requests, including user access provisioning, configuration changes, and data corrections.
- Document issues, resolutions, and knowledge articles in the ticketing system (ServiceNow, Jira, etc.).
- User Support & Training
- Provide functional support to end-users for day-to-day application usage.
- Guide users through application workflows and troubleshooting steps.
- Assist in onboarding and training new users.
- Configuration & Minor Enhancements
- Perform minor configuration updates and parameter changes as per business needs.
- Support release management and assist with testing during upgrades or patch deployments.
- Coordinate with development teams for bug fixes and enhancements.
- Compliance & Security
- Maintain data integrity and follow application security protocols.
- Ensure compliance with industry regulations (HIPAA for healthcare, ISO standards for manufacturing/packaging).
- Participate in periodic audits and provide necessary reports.
- Collaboration & Communication
- Work closely with client IT teams, business users, and vendor support teams.
- Escalate critical issues to L3/Development teams and follow through until resolution.
- Provide status updates and RCA (Root Cause Analysis) reports for major incidents.
Skills & Qualifications
Technical Skills
- Proficiency in supporting enterprise applications (ERP, CRM, HIS, MES, or custom-built apps).
- Familiarity with SQL for basic data queries and troubleshooting.
- Understanding of application servers, APIs, and integrations.
- Knowledge of cloud-hosted applications (Azure, AWS, SaaS platforms).
Domain Knowledge
- Healthcare: EMR/EHR systems, PACS, LIS, HIS workflows.
- Manufacturing/Packaging: MES, ERP, shop-floor integration systems.
Soft Skills
- Strong analytical and problem-solving skills.
- Good written and verbal communication.
- Ability to work in high-pressure, SLA-driven environments.
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 2–5 years of experience in application support.
- Certifications in ITIL Foundation or relevant domain applications preferred.
Job Title: Infrastructure Consultant
Location: Client Site / Remote (as applicable)
Department: IT Infrastructure Services
Reports To: Project Manager / Service Delivery Manager
Role Overview
The Infrastructure Consultant will be responsible for designing, implementing, and optimizing IT infrastructure solutions for clients in the healthcare and packaging domains. The role involves assessing existing systems, identifying gaps, recommending best-fit technologies, ensuring compliance with industry standards, and enabling secure, high-performance, and scalable infrastructure to support critical business applications.
Key Responsibilities
- Infrastructure Planning & Design
- Assess current IT landscape, identify gaps, and design infrastructure solutions that align with business needs.
- Recommend technology upgrades, migrations, and cloud adoption strategies for improved performance and scalability.
- Design and implement disaster recovery (DR) and business continuity plans.
- Healthcare Domain Focus
- Ensure compliance with healthcare IT regulations (HIPAA, NABH, HL7, GDPR where applicable).
- Design secure environments for EMR/EHR systems, PACS imaging solutions, telemedicine platforms, and hospital management systems.
- Implement secure data storage, backup, and retrieval processes for sensitive patient records.
- Packaging Industry Focus
- Plan and optimize IT infrastructure for manufacturing facilities, including shop-floor automation, IoT integration, and production planning systems.
- Support ERP/MES platforms with reliable compute, storage, and network solutions.
- Enable secure connectivity between manufacturing sites, warehouses, and corporate offices.
- Implementation & Support
- Lead infrastructure deployment projects (servers, storage, virtualization, network, security).
- Coordinate with application and security teams for end-to-end solution delivery.
- Provide technical oversight during migrations, upgrades, and system integrations.
- Security & Compliance
- Implement and maintain firewalls, endpoint security, and access control mechanisms.
- Conduct regular infrastructure security audits and vulnerability assessments.
- Maintain compliance documentation and audit readiness.
- Collaboration & Stakeholder Engagement
- Work closely with client IT teams, business leaders, and third-party vendors to ensure project success.
- Translate business requirements into technical solutions with clear cost-benefit analysis.
- Provide training and knowledge transfer to client IT teams.
Skills & Qualifications
Technical Skills
- Strong knowledge of server, storage, and virtualization technologies (VMware, Hyper-V).
- Networking expertise (LAN/WAN/Wi-Fi, VLANs, routing, switching, firewalls).
- Experience with cloud platforms (Azure, AWS, GCP) and hybrid cloud setups.
- Backup & DR tools (Veeam, Commvault, Rubrik, etc.).
- Monitoring and performance tuning tools (Nagios, SolarWinds, etc.).
Domain-Specific Skills
- Healthcare: EMR/EHR integration, PACS/DICOM handling, healthcare data security.
- Packaging: MES/ERP integration, OT/IT convergence, industrial IoT infrastructure.
Soft Skills
- Strong analytical and problem-solving ability.
- Excellent communication and documentation skills.
- Ability to work in cross-functional, multi-location teams.
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in IT infrastructure consulting or enterprise IT projects.
- Industry certifications preferred (Azure/AWS Certified Solutions Architect, Cisco CCNA/CCNP, VMware VCP, ITIL Foundation).
Key Attributes
- Domain knowledge in healthcare and/or manufacturing & packaging industries.
- Strong understanding of compliance frameworks and security standards.
- Proven track record of delivering large-scale infrastructure projects.
Job Title: Developer (Software / Application / Web)
Location: Client Site / Remote (as applicable)
Department: Software Development / IT Services
Reports To: Technical Lead / Project Manager
Role Overview
The Developer is responsible for designing, coding, testing, and maintaining software applications that meet business requirements. They work closely with business analysts, project managers, and quality assurance teams to deliver reliable, secure, and scalable solutions, following industry best practices and coding standards.
Key Responsibilities
- Requirement Analysis & Design
- Understand functional and technical requirements provided by the business or client teams.
- Participate in technical design discussions and propose optimal solutions.
- Prepare technical specifications, architecture diagrams, and workflow designs.
- Development & Coding
- Write clean, efficient, and maintainable code using the required programming languages and frameworks.
- Implement integrations with APIs, databases, and third-party systems.
- Follow secure coding practices and comply with organizational standards.
- Testing & Debugging
- Perform unit testing and fix defects before releasing to QA.
- Debug and resolve software issues identified during testing or in production.
- Collaborate with QA teams for integration and regression testing.
- Deployment & Release Management
- Participate in code reviews and peer testing before deployment.
- Support release management teams during production rollouts.
- Monitor and troubleshoot post-deployment issues.
- Maintenance & Support
- Provide ongoing maintenance, enhancements, and bug fixes for existing applications.
- Analyze and optimize application performance.
- Implement patches and upgrades to maintain compatibility and security.
- Documentation
- Maintain technical documentation for code, APIs, and configurations.
- Prepare user manuals or technical guides if required.
- Collaboration & Communication
- Work closely with cross-functional teams, including UI/UX, QA, DevOps, and business analysts.
- Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).
- Communicate progress, challenges, and risks proactively.
Skills & Qualifications
Technical Skills
- Proficiency in one or more programming languages (Java, .NET, Python, JavaScript, etc.).
- Understanding of relational and/or NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).
- Knowledge of version control tools (Git, GitHub, Bitbucket).
- Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps tools.
- Experience with frameworks and libraries relevant to the project domain.
Soft Skills
- Strong problem-solving ability.
- Attention to detail and commitment to quality.
- Effective communication and teamwork skills.
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 2–6 years of hands-on development experience (varies by role level).
- Certifications in relevant technologies/frameworks are an added advantage.
1. Backend Developer
Role Summary:
Designs and develops robust server-side logic, APIs, and database interactions for enterprise-grade applications. Ensures high performance, scalability, and security of backend systems.
Key Responsibilities:
- Develop RESTful APIs and backend services using Java, .NET, Python, or Node.js.
- Integrate with databases (MySQL, PostgreSQL, MongoDB, etc.).
- Implement authentication, authorization, and data security protocols.
- Optimize backend performance and scalability.
- Collaborate with frontend teams to deliver seamless user experiences.
2. Frontend Developer
Role Summary:
Builds dynamic, responsive, and intuitive user interfaces that enhance user experience and align with business requirements.
Key Responsibilities:
- Develop web interfaces using React, Angular, or Vue.js.
- Implement responsive and cross-browser compatible designs.
- Integrate frontend components with backend APIs.
- Ensure performance optimization for fast load times.
- Follow UX/UI best practices for accessibility and usability.
3. Full Stack Developer
Role Summary:
Works across both frontend and backend technologies to deliver complete, end-to-end application solutions.
Key Responsibilities:
- Develop frontend UI and backend services in a single project scope.
- Manage application architecture, database design, and integrations.
- Ensure performance, security, and scalability of full-stack solutions.
- Troubleshoot and resolve issues across the technology stack.
- Coordinate with DevOps teams for deployment and CI/CD pipelines.
4. Mobile App Developer (iOS / Android / Cross-Platform)
Role Summary:
Designs and develops mobile applications that are secure, responsive, and optimized for performance across devices.
Key Responsibilities:
- Build native apps (Swift, Kotlin) or cross-platform apps (Flutter, React Native).
- Integrate mobile apps with backend services and APIs.
- Implement push notifications, in-app purchases, and offline support.
- Ensure app performance optimization and battery efficiency.
- Publish apps to App Store / Google Play and manage updates.
5. Domain Alignment – Healthcare & Packaging(Optional Add-on for Proposal)
When deployed to healthcare or packaging industry projects, developers will:
- Healthcare: Integrate with EMR/EHR systems, comply with HIPAA/NABH, work on hospital management systems, PACS/DICOM workflows.
- Packaging: Integrate ERP/MES with shop-floor automation, work with IoT-enabled devices, optimize manufacturing data processing systems.
