IT Consulting
MindSquare's IT consulting services provides great business values for our clients.  We have the flexibility to deliver solutions quickly and cost-effectively and our confidence in our ability to think ahead makes us willing to be measured against any business outcomes. Which means that with MindSquare Consulting, you get the advantage of future thinking - along with the advantage of being taken care the rest of the way

ITIL Service Desk Consulting
MindSquare's ITIL Consultancy will prepare you for the implementation and adoption of ITIL best practice principles within your organization.

Our ITSM consultants provide a pragmatic, well-structured service, focused on achieving results and will help you to define and plan the integration, implementation and management of your IT services following the ITIL service management lifecycle.

Drawing on the considerable experience and knowledge of our team of ITSM consultants as co-authors of ITIL, MindSquare's ITIL consultancy includes development of your service strategy, assessment, implementation and continual service improvement.

Benefits for your organization:
  • Effective integration of IT strategy with corporate strategy
  • Increased customer satisfaction
  • Improved management and control of IT services
  • ROI - improvements in IT service delivery and support
  • Continual Service Improvement programmes in place to ensure IT services remain aligned to business requirements

MindSquare has a diverse experience in transitioning customers from different helpdesks to a centralized service desk, which also leads to standardization across enterprise operations.

Server and Storage Consolidation
  • Improved Standardization: Fewer servers allow easier enforcement of standards
  • Improved Utilization: With fewer servers, each one will likely utilize all its resources. Companies will need to purchase fewer software licenses, and use those already purchased more efficiently. Consolidation also improves server scalability: the ability of the system to adequately accommodate extra load, including the capacity to run applications simultaneously, and to manage and allocate available resources
  • Inmproved Security and Management: Fewer servers means fewer holes would-be hackers can use to get into and damage the servers and their content. Backing up data also takes much less time.
  • By implementing a server consolidation strategy, you can increase the space utilization efficiency in your data center.

Network Design and Implementation
MindSquare has good experience helping companies with the requirement analysis, design, implementation and maintenance of networks based on your business requirement. Your business performance relies on the performance of your IT infrastructure and Network plays vital role to achieve it.

Having the right Network solutions with latest technology will avoid a crises and loss of productivity and buiness opportunities.

We make sure your network is robust, future proof, secured, scalable and reliable to meet your business demands.

MindSquare can identify performance bottlenecks, security loop holes, and best practices to protect your network from attacks and enahnce overall performance of your network.

Backup Plan and Strategy
Backups are probably the most essential component of any corporate network, but are also one of those things that are done wrong with dreadful regularity. Yet it's not difficult to get your backup strategy right - all it takes is some thought and a careful planning and strategy. Companies must have well defined backup plan and strategy and MindSquare is the right company to engage to have one.

MindSquare would provide consulting on the following
  • Backup Strategy
  • Backup Policies
  • Verfication and integrity
  • The recovery process
  • Technology Selection

IT Policies & Process
As with any operation, your IT department becomes more difficult to manage the more it grows. it's more important to have some written statements regarding rules and expectations. IT policies usually serve several purposes. They protect your organization legally by specifying the behaviors that you allow and prohibit on your network. They manage employee expectations by specifying the IT department's priorities, obligations and response times. Finally, IT policies promote accountability and effectiveness within the IT department by establishing baselines and benchmarks.

Policies and standards give your employees some idea of what to expect. End users know roughly how long it takes to fix or replace a hard drive, how long it takes to order a new monitor, make a change to the Web site, etc. They also know what activities are permitted and which ones are not. They know what software is supported, what software is tolerated but not supported, and what software is strictly forbidden.

Policies and standards give managers a benchmark they can use to measure performance. The document that outlines these goals is usually referred to as a Service Level Agreement (SLA).

If the worst happens and an employee or guest uses your computing resources to break the law or harass someone, a signed Acceptable Use Policy (AUP) can help to minimize your exposure and liability.

If you establish and document a clear, consistent help-desk workflow, you'll minimize on the frustration that end users feel when something goes wrong with their computer.