- Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
- Provide regular technical support for desktops, laptops, printers, and peripherals,
- Provide regular technical support for Operating systems, mail support and basic network support / troubleshooting
- Backup Management and Patch Management
- Support for Microsoft Office products
- Troubleshooting LAN / VPN issues for clients
- Implement IT policies and procedure to execute day to day operations
- Implement and manage project based virtual servers
- Lab setup for software testing
- Laptop setup for travelling users
- Asset Management & Vendor Management
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