ITIL Service Desk
ITIL, The IT Infrastructure Library, is an important element of service management. The increased scope of the industry best practices in ITIL is a reflection of the increasing value of lifecycle integration and business integration to service management.
MindSquare can help organizations make ITIL actionable. MindSquare has extensive expertise in helping customers adopt service management best practices. This includes expertise in assessing, planning, designing, implementing and also providing managed services. MindSquare helps to evaluate portfolio of products, education and services to help customers implement service management best practices.
MindSquare can help organizations move from knowing what the best practices are, to effectively and efficiently using them in their daily operations.